Shipping & Returns

Shipping

We carefully pack every Hizzar order to ensure it reaches you in perfect condition.

• Orders are typically processed within 1–2 business days.
• Delivery timelines vary based on your location and the shipping method selected at checkout.
• Once your order has been dispatched, you will receive a confirmation email with tracking details.
• Shipping charges, if applicable, are calculated at checkout.

Returns & Exchanges

Your satisfaction is important to us.

If you receive a damaged, defective, or incorrect product, please contact our Customer Care team within 48 hours of delivery, along with photographs of the product and packaging. We will be happy to arrange a replacement or an appropriate resolution.

Due to the nature of fragrance products, opened or used items cannot be returned or exchanged unless they are damaged or defective.

Approved refunds will be processed to the original payment method within 7–10 business days after the returned product has been received and inspected.

Need Assistance?

For any questions regarding your order, shipping or returns, please contact our Customer Care team at support@hizzar.com.

We're always happy to assist.