Return Policy

At Hizzar, your satisfaction is our top priority. We take great care in packaging and delivering our products, but if something goes wrong, we are here to help.

Return Eligibility

We accept returns under the following conditions:

• The item is damaged, defective, or incorrect upon delivery.
• The return request is raised within 7 days of delivery.
• The product is unused and in its original packaging.
• Proof of purchase (order confirmation or invoice) is provided.

Non-Returnable Items

• Products that have been opened or used.
• Items damaged due to misuse or improper handling.
• Products returned after 7 days of delivery.
• Items purchased during sale or promotional offers (unless defective).

How to Initiate a Return

1. Email us at support@hizzar.com with your order number and reason for return.
2. Attach clear photos of the damaged or incorrect product.
3. Our team will review your request within 2 business days.
4. Once approved, we will arrange a pickup or guide you through the return process.

Refunds

• Refunds will be processed within 5–7 business days after the returned product is received and inspected.
• Refunds will be credited to the original payment method.
• Shipping charges are non-refundable unless the return is due to our error.

Exchange Policy

We offer exchanges for defective or incorrect products subject to availability. If the requested product is unavailable, a full refund will be issued.

Contact Us

For any return or refund queries, please reach out to us:

• 📧 Email: support@hizzar.com
• 🌐 Website: www.hizzar.com

Hizzar is a brand of Vindarvind Hygiene Products Private Limited.